Refund policy
Returns
We accept returns for exchange or store credit only.
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The return must be registered and sent within 14days from the delivery. date. (If you receive the order on Monday, Tuesday counts as DAY 1.)
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All items must be returned in their original packaging.
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Return your items in the same condition you received them; unworn, unused, unwashed, and have all hygiene stickers intact. Do not remove paddings from the swimsuits.
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Please ensure the return items are free of makeup stains, pet hair, and perfume or other odor.
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Delivery Address and Contact Details: We cannot be held liable for the loss if your order is lost or not delivered due to incorrect shipping address.
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Return shipping costs are the customer's responsibility.
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The cost of shipping your order is non-refundable.
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We are not responsible for items that are accidentally returned to us. You may request to have your items sent back again, but you will be responsible for the shipping cost incurred.
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Please drop off your returns at the designated access points. If you request a collection, the pickup charges will be deducted from your store credit.
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It can take 10-15 working days to process your return orders.